Privacy Policy

Privacy Policy

Effective Date: February 6, 2026

West Valley Towing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our towing and roadside assistance services in West Valley City, UT and surrounding areas.

Information We Collect

Personal Information: When you contact us for service, we may collect:

• Name and contact information (phone number, email address)
• Vehicle information (make, model, year, license plate)
• Service location and destination addresses
• Payment information for completed services

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide towing and roadside assistance services
• Process payments and send service confirmations
• Communicate with you about your service requests
• Improve our website and service offerings
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (payment processors, dispatching systems)
• Law enforcement or government agencies when required by law
• Insurance companies when you authorize us to do so for claims

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some website features may not function properly.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

West Valley Towing
West Valley City, UT
Phone: (801) 396-9228

For immediate towing assistance, call us 24/7.